Privacy Policy

To fulfil orders, support client care and improve the website, RAEN collects the information needed to identify you, deliver your order and understand how the site is used.

This may include your name, email address, delivery details, order history, measurements you choose to share, and messages sent to our client care team.

We use encryption, access controls and trusted service providers to protect payment details, delivery addresses and account information.

Communication between your browser and our servers is encrypted where supported. We keep personal information only for as long as it is needed for the purposes described here.

We do not sell your personal information. We share it only with providers who help us deliver orders, process payments, manage shipping, send emails or operate the website.

These providers receive only the information needed to perform their service and are expected to handle it with care.

You may ask to access, correct or delete the personal information we hold about you, subject to legal and order fulfilment requirements.

To make a request, write to hello@raen.design. We will respond as soon as we can.